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November 12th, 2025

Howdy, you lovely string slingers,

I just wanted to update you about some of the latest in the workshop; it’s been as busy as ever, and I can’t thank you all enough. I’m completely blown away! I’m moving through the work as quickly as I can without compromising the very high standards I set, and I appreciate the patience while I get down to it. As always, I want the work coming out of this shop to be the absolute best it can be :) I need to quickly mention that at the moment I still can’t take on any more fretwork (including re-frets), and most (but not all) headstock breaks, as I’ve enough of those jobs for now, and the lead times for that work are too long! You can always email me with your inquiry if you have any questions.

Please note that, currently, the regular bookings are almost FULL through the end of my working year. (it’s only a month away, coming up fast!) As wonderful as it is to be in demand, there are still a limited number of instruments that I can fix in a day, and that means things can get booked up a little in advance now.

FYI: THERE WILL BE A NEW BOOKING SYSTEM COMING FOR 2026, AND DATES FOR JANUARY 2026 WILL BE RELEASED IN MID-DECEMBER

That said, I do try to still book other work, so please feel free to email and ask; I’ll try my best to make space, but I can’t promise anything. I get some daily job spots, occasional openings, and am still available for quick, small work, but please be advised that if it is a big job, it might need to be looked after in the new year. We can discuss what you need. If you have any limitations on time frames, please let me know or email me, and I’ll see if I can help.

I work by appointment only, and it’s £15 to book an appointment to come in and discuss something one-on-one in person or consult online. (Collections and follow-up appointments are still, of course, free.)

It's actually super simple and easy; the £15 for any drop-off appointments is deducted from any work booked with the Stairway, so you do not have to pay any extra

You can always cancel or move your appointment with the link in the confirmation email, up until 48 hours before the time booked. After that, the time is confirmed, and the £15 deposit will be non-refundable. Simple and straightforward! As flexible as I try and be with my schedule, it's becoming difficult to manage, and it’s not just your job I miss out on, it’s the ability to book another one! Thanks for understanding

The world can be a crazy place, so I hope you’re finding as much time as you can to make music. Stay safe, and be excellent to each other \m/ >_< \m/

Best wishes

-Kevin